Plugin ZNGBD Refund Policy

Last Updated: January 9, 2026

At Plugin.Zngbd, we are confident that our plugins will provide the right tracking and automation solutions for your business. If, for any reason, you are not satisfied with our service, we have a clear refund policy in place.

1. 30-Day Money-Back Guarantee

If you are not satisfied with the performance of our plugins within **30 days** from the date of your purchase and our support team fails to resolve the issue, you can apply for a full refund.

2. Conditions for Refund

  • Eligibility: The application must be made within 30 days from the date the plugin was installed and activated on your WooCommerce store.
  • Troubleshooting Attempt: Before a refund is granted, you must provide our support team with a reasonable opportunity to resolve any issues with the plugin. Failure to follow instructions given by the support team may void the refund.
  • Reason: Refunds are only applicable if the core features of the plugin do not work or fail to provide the advertised functionality.

3. Non-Refundable Circumstances:

  • If the 30-day period has passed.
  • Lack of Feature: If you claim a feature is missing that was never explicitly mentioned in the product description.
  • Self-Modification: If the plugin is broken due to modifications made to the plugin code or your site's WordPress/WooCommerce core files.
  • Purchased solely for testing or demo purposes without utilizing it on a live site.

4. Refund Process

  • Application: Please send an email to [email protected] detailing your order ID, purchase date, and the clear reason for the refund.
  • Review: Our team will review your application and attempt to verify the claimed fault.
  • Processing: If the refund is approved, it will be sent back to your original payment method within 7-14 business days. Processing time may vary depending on your bank or payment gateway.

Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: [email protected]